• What is the most recent LuxRiot available?
• What is the preferred method to report a suggestion or a problem?
• What can I do if my problem report or email request is not replied to?

Q: What is the most recent LuxRiot available?

A: LuxRiot releases are posted under Release category, the most recent is listed from top entry

Q: What is the preferred method to report a suggestion or a problem?

A: The best way to report a problem, suggestion or request is to submit a problem report using LuxRiot Problem Report Wizard installed along with LuxRiot. The wizard gathers runtime log files and other relevant information that may appear to be helpful, compresses it and attaches to the report.

The links below provide detail information on submitting a problem report:

• HOWTO: Submit a problem report
• HOWTO: Submit a problem report from machine not connected to Internet

Q: What can I do if my problem report or email request is never replied to?

A: Problem reports and e-mails normally reach the technical support team and are responded in a timely fashion. When submitting the report make sure to provide your own e-mail address for reply since this is the most frequent reason for never getting a reply.

Additionally, make sure that spam filter is not killing/blocking the replies. Once a problem report is submitted, a notification e-mail is sent to confirm your submission. If you never received such an email, please check your mailbox’s spam folder to make sure the e-mail responses are not marked as spam.

LuxRiot DVR

Date project completed
January, 2010.

Names of all companies involved
Jim Cheshire – LuxRiot Software end-user in USA executed the project for his own home.
LuxRiot Software – www.luxriot.com
Address of the project location
A peaceful neighbourhood in USA

Project outline and objectives
Recently, the neighborhood kids have started experimenting with setting off acid bombs and dry ice bombs.
After having these things set off twice near our house, I’d had enough. I was determined to put together a decent video surveillance system and catch these hooligans.

Hardware used
Laptop and home PC with a Sharx SCNC2607 camera

LuxRiot software
The LuxRiot Software edition used for this particular site is the LuxRiot Personal Edition.

Camera codec Used
MPEG-4 Codec was employed in this particular setup.

Customer comments
LuxRiot is an incredible piece of software and they completely understand how customers want to use the software.

Photographs / Video footage
Here is the link to full story from the enduser: http://www.thestripedcat.com/2010/01/my-adventures-in-home-video.html

• LuxRiot version 1.7.4

Summary

Microsoft .NET Framework required to use LuxRiot additional tools (such as “Camera Status Report”). This post describes how to install Microsoft .NET Framework.

Description

Visit Microsoft .NET Framework home page to download .NET installation module.

After Microsoft .NET Framework installation module downloaded please launch it and follow installation wizard.

Microsoft .NET installation wizard

Microsoft .NET installation wizard - setup complete

After successful installation  you can use LuxRiot additional tools (such as “Camera Status Report”).

]]> http://blog.luxriot.com/714/feed http://blog.luxriot.com/688 http://blog.luxriot.com/688#comments Wed, 30 Dec 2009 14:23:06 +0000 nick.savicky http://blog.luxriot.com/?p=688 This information applies to:

• LuxRiot version 1.7.4

Summary

This post describes how to use a helper application “Camera Status Report” to connect and to monitor one or more remote LuxRiot DVR servers. The application is capable of showing up to date status of operation and recording on a per camera basis. 

Description

The application can be started from Start menu: Start -> Programs -> LuxRiot Digital Video Recorder -> Tools -> DVR Server Camera Status Report

Or selected from LuxRiot DVR Client user interface. To select Cameras Status Report use top bar menu: Tools -> Utilities -> Camera Status Report

Cameras Status Report helps us collect information about cameras which are working on server/s.

First we need to add server by pressing button «Add» and then fill in all fields:

When the server is added to the list you can then check the cameras status by pressing: Check -> Start

The Scan Settings window allows you to select settings in which you require report.

Pressing «Start» will show you all information about cameras on servers:

It is also possible to load remote server information connection from LuxRiot DVR Client data file (.LXD). In order to take advantage of saved connections one needs to access the file using menu: File -> Open File

• LuxRiot version 1.7.4

Summary

This post described how to configure multiple channels for the SANYO cameras.

Description

LuxRiot DVR can receive multiple streams with different settings from the SANYO VCC-HD2500/2500P, VDC-HD3500/3500P, VCC-HD4600/4600P, VCC-HD5400/5400P network (IP) cameras. This could be useful to decrease client CPU usage and client to server network load without degradation of the recording quality.

First of all you need to create one stream. Please follow the Camera Setup Wizard, create and configure new device as usual. Then open Camera Setup Wizard again, select created device and click next.
Please note that the camera hardware has performance limitations and can support only specific streams of data.
Before configuring multiple streams in LuxRiot software please make sure the camera supports chosen streams.
Configure streams via camera web browser and if it is allowed then you can configure same streams in LuxRiot software.
Please note that after camera is connected to LuxRiot software all stream configurations will be erased from the camera and you will then need set required streams in LuxRiot software.

Then open camera properties.

In appeared property pages select Video Input tab and press Create button.

In appeared window enter new channel title and select video source. Please note that the default video source equals to first stream. Then click Ok and close property pages. New channel will be created.

Now you can configure properties for the each channel as usual for single camera.

The information applies to:

• LuxRiot 1.7.1

Symptoms

When screen layout is changed, and also possibly caused by other events, one or more live video streams might get frozen without further image updates. In the same time, a video footer is updated with new frame times, motion detection status and other supplementary information.

A minimization of the client application window (which internally pauses broadcasts, unless reconfigued by user) is typically resolving the freeze. The freeze also does not happen if user chooses GDI based video renderer under menu Tools, Options.

The problem is specific to particular hardware and/or Windows updates (detailed source of the problem is being investigated, the problem is believed to be specific to ATI video hardware and specific driver version).

Resolution

An update of one of the LuxRiot modules works the problem around.

It is strongly recommended to upgrade to latest LuxRiot 1.7.1 before applying the fix if an older version of LuxRiot is installed.

1. Download the archive DVRClientTools-1.7.2.22618.zip
2. Stop all LuxRiot applications
3. Open LuxRiot instllation directory, typically “C:\Program Files\LuxRiot Digital Video Recorder”
4. Backup file DVRClientTools.dll by renaming to e.g. DVRClientTools.01.dll
5. Extract new file DVRClientTools.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The fix will also be included into next release of LuxRiot.

Note that the solution is only applicable to LuxRiot version 1.7.1, and is not compatible with earlier releases.

LuxRiot DVR

Date project completed
2009.

Names of all companies involved
Ron McNeely – LuxRiot Software end-user in USA executed the project for his own home.
LuxRiot Software – www.luxriot.com
Address of the project location
Atlanta - USA

Project outline and objectives
There was an increase in crime when the economy started going down. I live in a gated loft complex but we already had some instances with burglars. I travel overseas for long terms with my job and wanted to be able to watch my property when I’m traveling or just in the office by remote connection.

Hardware used
Gateway desktop; Windows XP Ultimate 32 bit, Intel core 2 Duo 2.26, 4Gb RAM, three 1.5Tb SATA HDD. Three Axis 211 cameras.

LuxRiot software
The LuxRiot Software edition used for this particular site is the LuxRiot Basic Edition.

Camera codec Used
MJPEG Codec was employed in this particular setup for all connected cameras.

Customer comments
I work in the surveillance industry for Siemens as a sales engineer for EMEA. While I have not experienced Luxriot in the field, for my home use I have found it extremely easy to configure and use and it is the most cost effective product that’s loaded with great features and probably the most camera support I’ve seen.

Photographs / Video footage
Recently the home owners system made the news: http://www.youtube.com/watch?v=oC3qh_wKl4g
Here is the unedited version: http://www.youtube.com/watch?v=XQEQzIPUs-c&feature=channel

LuxRiot DVR

Date project completed
June, 2009.

Names of all companies involved
ML Arvutid AS – LuxRiot Reseller in Estonia executed the project.
Livestock propoerty in Estonia
LuxRiot Software – www.luxriot.com

Address of the project location
Estonia - Türi

Project outline and objectives
To reduce long term costs of hiring guards to patrol the property by implementing a DVR system

Hardware used
5 AXIS 211 outdoor cameras recording to small computer with Intel Atom D945GCLF2
LuxRiot software
The LuxRiot Software edition used for this particular site is the LuxRiot Professional Edition.

Camera codec Used
MJPEG Codec was employed in this particular setup for all connected cameras.

Customer comments
The customer is quite satisfied that they will save financially in the long term.
They can now monitor the livestock property by remote connection which is very useful for them in many ways and especially during the colder months of the year and it now means they do not have to worry that the security guards might have failed to do regular perimeter checks due to it being too cold or wet.

Address of the project location
Tallinn, Ülemiste City, Technology village

Project outline and objectives
Solution that secures the premises via video surveillance of a whole technology village.

Hardware used
Currently 6 Pixord P-415M cameras are installed but this number will grow significantly in the future as the project progresses.
MIntel i7 920 2.66GHz (4.8 GT/sec,8MB,S1366) box
MB: INTEL Socket 1366 iX58 Express (ATX,1600 MHz,4 DDR3 SDR,SB,1GbitLAN,Serial ATA II/300-
RAID,U100,8xUSB2.0,IEEE-1394)
RAM: 3GB (3x 1GB) DDRAM3 1333MHz, Kingston
RAID Kontroller: 3Ware 9650SE-4LPML - 64-bit PCI-E, 4 kanalit, 4 x SATA II/ 300 seadet, 26MB Cache,
RAID 0, 1, 5, 6, 1+0
HDD: 2pcs. 160GB SATAII-300, 7200 rpm, 8MB cache, NCQ (OS, RAID1 mirror)
HDD: 2pcs. 1,5TB SATAII-300, 7200 rpm, 32MB cache, NCQ (DATA, RAID1 mirror)
Video: Matrox QID, 128MB, PCIe (QID-E128LPAF)
DVD RW: NEC 20x DVD+/-RW, SATA, 2MB cache, black, OEM
NIC: Gigabite 10/100/1000Mbit/s integrated
Body: Chieftec fulltower 550W PSU, black, 4x 5,25″, 2x 3,5″, 6x HDD 3,5″ ventilated
Fans: 92×92 mm ;120×120mm
Soft: Windows XP Professional

LuxRiot software
The LuxRiot Software edition used for this particular site is the LuxRiot Enterprise Edition.

Camera codec Used
MPEG-4 Codec was employed in this particular setup for all connected cameras.

Customer comments
The customer is satisfied with the progress of the security system installation that is being installed
within the technology village.

For project visuals please use the following link:
http://www.ulemistecity.ee/eng/visual