The information applies to:
Summary
This post described how to add and configure StarDot Technologies IP cameras and video servers with LuxRiot DVR software.
Description
LuxRiot DVR software may be downloaded from downloads section on luxriot.com website or using download links on this blog. A trial/shareware version of LuxRiot DVR (before registration key entered) is subject to the following constraints:
The information applies to:
Summary
An updated version of LuxRiot DVR Removable Media Archive Viewer introduces the following features:
Description
An updated version of LuxRiot DVR Removable Media Archive Viewer adds new features mentioned above. Update instructions are provided below in the bottom of the post.
Archive export wizard introduces a new export type: export into ASF (Advanced Systems Format) File and creates a Windows Media File .WMV using Windows Media Encoder subsystem:
The advantage of WMV files is that video is encoded using Windows Media video codec which is widely available on systems without LuxRiot DVR or special codec software installed.
When a media file is opened using built-in media file viewer, an updated version of software offers menu choices Copy Current Frame to Clipboard and Save Current Frame As to extract current video frame from the video file and transfer picture into another applciation through file or clipboard.
The mentioned above features will also be available in regular LuxRiot DVR Client with next release of LuxRiot DVR.
Additionally, the updated versions allows manual configuration of data directories as opposed to fixed default list of directories in previous versions of software. Using Menu File it is possible to add a directory with a backup files of LuxRiot DVR and/or copy of the live video archive directory.
Note that it is impossible to add live recording directory, in case of attempt to the application would show an error message. In order to access live archive data using LuxRiot DVR Removable Media Archive Viewer application it is required to stop LuxRiot DVR Server and rename the directory of interest *:\LuxRiot\Archive Files (note that the user has to have respective Windows privileges to perform this action), after which it will be addable to the diectory list of LuxRiot DVR Removable Media Archive Viewer.
The information applies to:
Symptoms
With exclusive mode enabled a minimized one archive window will not show anymore until exclusive mode is disabled and the minimized window is accessed from application bar.
Description
The problem is caused by the feature of archive window to restore its last position and state on the screen. With exclusive mode enabled, the window restores its minimized state and is hidden by main application window.
Resolution
In order to workaround the problem it is possible to hold Control and Shift keys pressed while opening archive (using menu, context window or toolbar button). With the keys pressed, the window will show at its default position and state.
The update that prevents from restoration of minimized state will be also included into the next release of LuxRiot.
The information applies to:
Symptoms
There may be a number of compatibility issues with third party software, including the following most frequent:
Description
There has been a number of complaints of compatibility issues with particular versions of third party software, including:
Most often the problem is related to network activity, both accessing LAN hardware such as network (IP) cameras and video servers and accessing network storage devices (NAS). Most often the problematic software package is antivirus software or software firewall. In some cases it is possible to configure third party software to avoid interference, e.g. adding exclusions on the processes and IP addresses.
In some cases, especially related to performance, it is possible to identify interfering process by checking task manager CPU load times and locating a non-DVR process that correlates in CPU load with LuxRiot DVR’s DVRServer.exe process. That is, once DVRServer is started, the other process also start consuming significant amount of CPU time; once DVRServer is stopped, the other process also gets into close to idle state.
A symptom which points out to compatibility issue in case of freeze of DVR operation is that it is impossible to gracefully stop LuxRiot DVR Server process (service or application), or even kill it with task manager.
Resolution
In order to troubleshoot compatibility issues, it is required to disable applications suspected in compatibility conflicts. Unfortunately it appears that it is insufficient to just disable many anti-virus packages through software and it is required to uninstall in order to truely resolve compatibility conflict.
The information applies to:
Summary
LuxRiot DVR Server keeps video capture hardware settings, camera and other settings in configuration database which can be transfered to another computer when necessary or can be used to make a backup of and restore in case of crash, hardware failure etc.
Description
LuxRiot DVR Server configuration database file “Digital Video Recorder.mdb” is located in LuxRiot installation directory, typically “C:\Program Files\LuxRiot Digital Video Recorder“.
The information applies to:
Symptoms
You cannot view live video from cameras, but you can record it. Also you can see and record video from another machine (with different hardware configuration) without “Black screen” problem.
To troubleshoot this issue you should select GDI renderer in client application settings (menu Tools, Options, Screen tab) and check if issue is gone.
Please remember that you should restart client application every time when you change video renderer settings in order to apply changes. Also remember that GDI mode is primarily for compatibility/reference purposes only, this mode turn off any hardware acceleration for video rendering, what results in significant performance degradation.
Resolution
This problem usually appears, when video adapter drivers aren’t fully compatible with the DirectX (actually with Direct Show). To resolve the problem you should try to install latest available drivers for the video adapter, and/or choose alternative renderer version (another DirectX version or GDI) to be used by LuxRiot for video rendering.
The information applies to:
Summary
LuxRiot DVR Client application saves and restores it’s position on the screen to make its use convenient when however single instance of the application is used. On dual monitor systems it is sometimes convenient to have two instances to run independently, for example, one instance is persistently running on secondary monitor and the other is started on demand on primary monitor.
LuxRiot DVR Client accepts a command line switch /InstanceNumber which allows to store window positions independently between different instances.
Description
To be able to use separate instances conveniently, a shell shortcut (desktop, quick launch etc.) and LuxRiot DVR Client configuration file (*.lxd) are to be created for each instance.
The information applies to:
Symptoms
With FFDSHOW (DirectShow and VFW codec for decoding/encoding many video and audio formats) installed, LuxRiot DVR Client might fail to show some video streams due to software conflict.
Note that FFDSHOW might be installed as a part of other software distributions such as:
Description
FFDSHOW software registers itself as a priority DirectShow filter, intercepts LuxRiot’s video stream and fails to decode it. Typically, LuxRiot DVR Client would show gray filled image or, in GDI mode, display a message that it is unable to decode video due to absence of JPEG codec.
FFDSHOW might also affect presentation of MJPG encoded video (the codec is typically being used to encode video grabbed using ComArt boards).
Resolution
In order to workaround the conflict it is required to either uninstall FFDSHOW package or disable its codecs that conflict with LuxRiot software.
To pop up FFDSHOW configuration dialog, use Run… menu item in Start Menu and start the following command:
rundll32 %windir%\system32\ffdshow\ffdshow.ax,configure
and disable the codecs MJPG, SVQ1, SVQ3 as shown below:
Click Apply to commit the changes. LuxRiot DVR Client will need to be restarted for the changes to have effect.
Starting next release of LuxRiot it will also be possible to adjust priority of LuxRiot’s codec and switch codec FOURCC codecs to allow LuxRiot and other software (like FFDSHOW) operate simultaneously.
The information applies to:
Summary
Client side LuxRiot DVR Web Client software components are installed on first use and require local administrative permissions on the client computer. LuxRiot DVR Web Client is also available to normal users after installation by administrator. This post describes how to ease pre-installation of LuxRiot DVR Web Client from under user with permissions of local administrator.
The information applies to:
Symptoms
Under certain circumstances Arecont Vision network cameras may produce low frame rate (FPS).
Resolution
Typical low frame rate issues and workarounds for Arecont Vision network cameras are:
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