LuxRiot Blog

The information applies to:

• LuxRiot 1.6.x up to 1.6.11

Symptoms

Arecont Vision multi-sensor network cameras AV8180, AV8360 configured with LuxRiot DVR might show improperly video, especially as if with a green or blue haze.

Description

The problem may occur even if native software from Arecont Vision shows proper picture from the camera. Once LuxRiot was started to get video from the camera, the coloring issue may start apply to video shown in browser as well.

Resolution

An update of one of the LuxRiot modules fixes the problem.

1. Download archive DVRServerNetworkCamerasArecont-1.6.12.9781.zip
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file DVRServerNetworkCamerasArecont.dll by renaming to e.g. DVRServerNetworkCamerasArecont.01.dll
5. Extract new DVRServerNetworkCamerasArecont.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The update will be included into the next release of LuxRiot.

The information applies to:

• LuxRiot 1.6.x up to 1.6.11

Symptoms

LuxRiot DVR Server might unexpectedly fail to export video frames using FTP/File Video Frame Export feature showing errors 0×80072ee5 “The URL is invalid” or similar.

Description

The problem may arise if target file name contains characters that are not allowed, including through template $(Title) placeholder to be substituted with camera title, which in its turn has colon or slash characters.

The update fixes the problem and replaces special characters with underscores. Additionally, the update strips “ftp://” prefix from host name, which users frequently include into host name by mistake.

Resolution

An update of one of the LuxRiot modules fixes the problem.

1. Download archive DVRServerTools-1.6.11.9575.zip
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file DVRServerTools.dll by renaming to e.g. DVRServerTools.01.dll
5. Extract new DVRServerTools.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The information applies to:

• LuxRiot 1.6.3 through 1.6.9

Symptoms

LuxRiot shows partial picture from Video Arecont Vision AV3130 when the camera switches to night mode.

Description

When AV3130 camera is switched to night mode, it starts showing partial image, such as 832×672 image while full resolution expected is 1280×1024. The problem applies to both full and half resolutions on the camera.

The source of the problem is in updated redistributable library AV2000SDK.dll shipped with LuxRiot starting from version 1.6.3.

Resolution

To workaround the problem, it is required to downgrade redistributable library AV2000SDK.dll to an older version (2.5.37) which was free from the problem mentioned above.

1. Download archive Luxriot-1.6.9.AV2000SDK.2.5.37.zip
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file AV2000SDK.dll by renaming to e.g. AV2000SDK.01.dll
5. Extract new AV2000SDK.dll from the downloaded archive in place of the renamed file
6. Start LuxRiot applications

The information applies to:

• LuxRiot 1.6.x up to 1.6.6

Symptoms

When LuxRiot DVR is configured to show or record video from Toshiba IK-WB15A and IK-WB21A, it might show unreasonably low frame rates, both in live view and recorded archive caused by unnecessary re-connections to a camera and involved inter-frame delays.

Resolution

An update of one of the LuxRiot modules fixes the problem.

1. Download archive DVRServerNetworkCameras-1.6.9.7680.zip
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file DVRServerNetworkCameras.dll by renaming to e.g. DVRServerNetworkCameras.01.dll
5. Extract new DVRServerNetworkCameras.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The update will be included into the next release of LuxRiot.

The information applies to:

• LuxRiot 1.6.x up to 1.6.6

Symptoms

LuxRiot DVR running on a system with Comart XeCap series video capture board might freeze or otherwise perform in an unstable fashion.

Description

The problem more often comes up on a system with 16 and more capture channels running and especially on a system with one or more channels periodically becoming unavailable (due to, for instance, power outage on camera or signal loss).

LuxRiot DVR Server Watchdog in most cases handles the problem in server, however the operating system might lock in board driver and stop DVR operation.

The fix works around the problem and improves stability of the server part of LuxRiot DVR.

Resolution

An update of one of the LuxRiot modules fixes the problem.

1. Download self-extracting archive DVRServerXeCap-1.6.9.7276.zip
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file DVRServerXeCap.dll by renaming to e.g. DVRServerXeCap.01.dll
5. Start downloaded file to extract new DVRServerXeCap.dll in place of the renamed file
6. Start LuxRiot applications

The information applies to:

• LuxRiot 1.6.x up to 1.6.6

Symptoms

Arecont network cameras, especially 8xxx series models, might unexpectedly loose some of their settings on server restart, inlcuding maintenance restart or restart driven by watchdog.

Resolution

An update of one of the LuxRiot modules fixes the problem.

1. Download archive Luxriot-1.6.9.7301-Arecont.zip
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file DVRServerNetworkCamerasArecont.dll by renaming to e.g. DVRServerNetworkCamerasArecont.01.dll
5. Extract new DVRServerNetworkCamerasArecont.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The information applies to:

• LuxRiot 1.6.x up to 1.6.6

Symptoms

LuxRiot DVR Server configured with cameras set up for recording might make an excessive load on operating system, which may depending on configuration result in degraded performance, gaps in video archive, watchdog restarts, errors 0×80070021 ‘The process cannot access the file because another process has locked a portion of the file.’ logged into system event log.

Description

The problem is more likely to happen with two or more disks selected for recording and with high disk quotas (close to 100%). Please note that to avoid data fragmentation issues in long run it is recommended to use disk quotas not higher than 85-90%.

The update fixes the problem and improves stability of server part of LuxRiot DVR.

Resolution

An update of one of the LuxRiot modules fixes the problem.

1. Download archive DVRServerTools-1.6.7.4454.zip
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file DVRServerTools.dll by renaming to e.g. DVRServerTools.01.dll
5. Extract new DVRServerTools.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The information applies to:

• LuxRiot 1.6.x up to 1.6.6

Symptoms

Arecont network cameras configured with LuxRiot DVR might unexpectedly stop, leave gaps in video archive or otherwise fail with error 0×81060016.

Description

The problem is more likely to happen on a system with two or more client applications running simultaneously.

Resolution

An update of one of the LuxRiot modules fixes the problem.

1. Download archive DVRServerNetworkCamerasArecont-1.6.7.5774.zip
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file DVRServerNetworkCamerasArecont.dll by renaming to e.g. DVRServerNetworkCamerasArecont.01.dll
5. Extract new DVRServerNetworkCamerasArecont.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The information applies to:

• LuxRiot 1.6.x up to 1.6.6

Symptoms

LuxRiot DVR running on a system with Comart XeCap series video capture board might freeze or otherwise perform in an unstable fashion.

Description

The problem more often comes up on a system with 16 and more capture channels running and especially on a system with one or more channels periodically becoming unavailable (due to, for instance, power outage on camera or signal loss).

LuxRiot DVR Server Watchdog in most cases handles the problem in server, however operating system might lock in board driver and stop DVR operation.

The fix works around the problem and improves stability of the server part of LuxRiot DVR.

Resolution

An update of one of the LuxRiot modules fixes the problem.

1. Download self-extracting archive DVRServerXeCap-1.6.7.5515.exe
2. Stop all LuxRiot applications
3. Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Optional, but recommended: Backup file DVRServerXeCap.dll by renaming to e.g. DVRServerXeCap.01.dll
5. Start downloaded file to extract new DVRServerXeCap.dll in place of the renamed file
6. Start LuxRiot applications