LuxRiot Blog

The information applies to:

• LuxRiot 1.2.x up to 1.2.11

Symptoms

Defined exclusion area for motion detection may get corrupted after LuxRiot DVR Server restart and will not be taken properly into consideration.

Resolution

An update of one of the LuxRiot modules fixes the problem.
It is strongly recommended to upgrade to LuxRiot 1.2.11 before applying the fix if an older version of LuxRiot is installed.

1. Download the archive DVRServerTools-1.2.11.6552.zip
2. Stop all LuxRiot applications
3. Open LuxRiot instllation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Backup file DVRServerTools.dll by renaming to e.g. DVRServerTools.01.dll
5. Extract new DVRServerTools.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The fix will also be included into next release of LuxRiot.

Note that currently defined exclusion area will be lost and has to be re-defined for each camera.

The information applies to:

• LuxRiot 1.2.x up to 1.2.11

Symptoms

A change in permission settings for ComArt HiCap/XeCap cameras might appear to be not saved into persistent configuration database and after restart of LuxRiot DVR Server the settings get reverted to their original state.

Resolution

An update of one of the LuxRiot modules fixes the problem.

It is strongly recommended to upgrade to LuxRiot 1.2.11 before applying the fix if an older version of LuxRiot is installed.

1. Download the archives DVRServerXeCap-1.5.22.22.zip and DVRServerHiCap-1.2.12.15.zip
2. Stop all LuxRiot applications
3. Open LuxRiot instllation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Backup files DVRServerXeCap.dll and DVRServerHiCap.dll by renaming to e.g. DVRServerXeCap.01.dll and DVRServerHiCap.01.dll respectively
5. Extract new DVRServerXeCap.dll and DVRServerHiCap.dll from downloaded archives in place of the renamed files
6. Start LuxRiot applications

The fix will also be included into next release of LuxRiot.

Without the update, to workaround the problem after changing permission settings administrator may reconfigure any camera using camera setup wizard and LuxRiot DVR Server will flush latest configuration into persistent database including permission settings changes.

The information applies to:

• LuxRiot 1.2.x up to 1.2.8

Symptoms

Despite confgiration of post-motion recording feature, LuxRiot DVR Server may unexpectedly record all video frames regardless of motion state.

Resolution

An update of one of the LuxRiot modules fixes the problem.

It is strongly recommended to upgrade to LuxRiot 1.2.8 before applying the fix if an older version of LuxRiot is installed.

1. Download the archive DVRServerTools-1.2.8.6485.zip
2. Stop all LuxRiot applications
3. Open LuxRiot instllation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Backup file DVRServerTools.dll by renaming to e.g. DVRServerTools.01.dll
5. Extract new DVRServerTools.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The fix will also be included into next release of LuxRiot.

The information applies to:

• LuxRiot 1.2.x up to 1.2.8

Symptoms

Under some circumstances any setup of a new or existing camera may unexpectedly end with “Exception occurred” failure message.

There may be other rare random symptoms related to the fixed problem.

Resolution

It is strongly recommended to upgrade to LuxRiot 1.2.8 before applying the fix if an older version of LuxRiot is installed.

1. Download the archive DVRServerTools-1.2.8.6466.zip
2. Stop all LuxRiot applications
3. Open LuxRiot instllation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Backup file DVRServerTools.dll by renaming to e.g. DVRServerTools.01.dll
5. Extract new DVRServerTools.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The fix will also be included into next release of LuxRiot.

The information applies to:

• LuxRiot 1.2.x up to 1.2.6

Symptoms

LuxRiot DVR Server configured to record to archive may excessively erase old data when freeing space for new recordings.

Resolution

The fix for the problem is only applicable for LuxRiot 1.2.6, upgrade before applying the fix if an older version of LuxRiot is installed.

1. Download the archive DVRServerTools-1.2.6.6430.zip
2. Stop all LuxRiot applications
3. Open LuxRiot instllation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Backup file DVRServerTools.dll by renaming to e.g. DVRServerTools.01.dll
5. Extract new DVRServerTools.dll from downloaded archive in place of the renamed file
6. Start LuxRiot applications

The fix will also be included into next release of LuxRiot.

The information applies to:

• LuxRiot 1.1.17 through 1.1.21

Symptoms

Properly configured Vivotek PZ6112, PZ6122 (also applies to branded models such as for example 4XEM cameras) cameras neither show live video nor record to archive.
Resolution

An update of one of the LuxRiot modules is required on LuxRiot server machine. Please follow update instructions below:

1. Download archive with updated module DVRServerNetworkCameras-1.5.21.79.zip
2. Stop all LuxRiot applications and services
3. Find installed DVRServerNetworkCameras.dll file on server machine, it is located in LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Overwrite existing file with new file from archive
5. Start LuxRiot applications and services

The fix will be included into next release of LuxRiot 1.1.22.

The information applies to:

• LuxRiot 1.1.12 through 1.1.17

Symptoms

When LuxRiot DVR Server is configured to run in service mode with ComArt XeCap boards, it may appear that one or more of the capture board channels stop sending video in which case LuxRiot DVR Server Watchdog restarts service in attempt to recover from the error occurred.

However restart mail fail and LuxRiot DVR services would remain stopped.

Resolution

An update of one of the LuxRiot modules is required on LuxRiot server machine. Please follow update instructions below:

1. Download archive with updated module DVRServerWatchdogTools-1.1.18.891.zip
2. Stop all LuxRiot applications and services
3. Find installed DVRServerWatchdogTools.dll file on server machine, it is located in LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
4. Overwrite existing file with new file from archive
5. Start LuxRiot applications and services

The fix will be included into next release of LuxRiot 1.1.18.

There see to be an unexpected failure trying to use multiple video mixing renders. The sample project reproduces the problem on Intel D915 GEV series motherboard machine with integrated Intel Graphics Media Accelerator 900 video adapter (Windows XP Pro, Service Pack 2, DirectX 9.0c).
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The information applies to:

• LuxRiot 1.1.Ñ… up to LuxRiot 1.1.17

Symptoms

An Arecont camera configured to run on LuxRiot DVR Server and running continuously (the duration may vary, typically 20-30 hours) may cause LuxRiot DVR Server crash.

Resolution

The fix for the problem will be included into next LuxRiot update, LuxRiot 1.1.18.

The information applies to:

• LuxRiot 1.1.18 and more recent

Symptoms

LuxRiot is only capable of showing limited about of cameras (exact number may vary depending on several factors, including video resolution and pixel format), the rest of the cameras may show an error message, especially “… Is there a required codec properly installed? …“.

Description
The problem is caused by probable incompatibility between Intel Graphics Accelerator hardware driver and DirectX 9 subsystem. DirectX 9 Video Mixing Renderer 9 is a default method of presenting video in LuxRiot starting LuxRiot 1.1.18 and a limited number of its instances start successfully with undescriptive failure reasons for the rest of instances that fail to start.
Intel Graphics Accelerator is an integrated video subsystem on a number of Intel motherboards, including Intel D915 GEV series.

Solution

To resolve the problem, configure LuxRiot to use Video Mixing Renderer 7 (shipped with DirectX 7 and more recent versions). Choose Tools item in main menu, Options menu item and set DirectX options as shown below:

Intel Graphics Accelerator running with Video Mixing Renderer 7 do not cause the problem. You may need to restart LuxRiot DVR Client for the changes to have effect.