PROB: FTP export fails if target file name contains special characters
The information applies to:
- LuxRiot 1.6.x up to 1.6.11
Symptoms
LuxRiot DVR Server might unexpectedly fail to export video frames using FTP/File Video Frame Export feature showing errors 0×80072ee5 “The URL is invalid” or similar.
Description
The problem may arise if target file name contains characters that are not allowed, including through template $(Title) placeholder to be substituted with camera title, which in its turn has colon or slash characters.
The update fixes the problem and replaces special characters with underscores. Additionally, the update strips “ftp://” prefix from host name, which users frequently include into host name by mistake.
Resolution
An update of one of the LuxRiot modules fixes the problem.
- Download archive DVRServerTools-1.6.11.9575.zip
- Stop all LuxRiot applications
- Open LuxRiot installation directory, typically C:\Program Files\LuxRiot Digital Video Recorder
- Optional, but recommended: Backup file DVRServerTools.dll by renaming to e.g. DVRServerTools.01.dll
- Extract new DVRServerTools.dll from downloaded archive in place of the renamed file
- Start LuxRiot applications